Join Our Team

Spend the Summer in Stanley Park!

Theatre Under the Stars has several seasonal positions available from April – September. Our Operations Team is focused on providing valuable and fun experiences through mentorship and teamwork. Often, we are funded by Canada Summer Job Grants, but will also have positions that do not fall under that category. Seasonal positions are, generally, posted in February or March.

Current Positions Available:

Administrative Assistant

Theatre Under the Stars:

Theatre Under the Stars Musical Society (TUTS) is not for profit society with a mandate to entertain families through popular musical theatre shows, while providing a vibrant outlet and training ground to develop amateur performers and technicians both young and old. TUTS achieves this through a unique collaboration between professionals and volunteers working together in administration, performance, production, and venue operations. TUTS values an atmosphere of inclusion and mentorship in order to build strong character and to promote positive values. Presented at Malkin Bowl in Stanley Park, Vancouverites have long considered TUTS a summer cultural tradition with average attendance of approximately 40,000 patrons per year.

 

The 2024 Summer Season at Theatre Under the Stars brings back the tradition of open-air musical theatre with the productions of CATS and School of Rock, running in repertory from July 5th to August 24th.

 

Position Overview:

The Administrative Assistants will be mentored by and work closely with the Operations Manager on the day-to-day operations of the organization. They will also support the work of other members of the TUTS’ management team, such as the General Manager, Volunteer Coordinator, Box Office Supervisor, Camp Instructors and Site Assistants.

 

Responsibilities:

  • Providing excellent customer service to theatre patrons with ticketing inquiries on the telephone and via email
  • Advertising and soliciting new clients for VIP Experience nights
  • Updating TUTS website to reflect the most current information as necessary
  • Liaising with cast, production, and sponsors for souvenir season programme requirements
  • Processing Summer Camp registrations, fielding inquiries & liaising with Camp director
  • Curate Summer Camp welcome packages
  • Assisting with Opening Night invitations and RSVPs
  • Preparing petty cash and credit card reconciliations
  • Assisting in implementation of various outreach events in the community
  • Updating contact lists and general information upkeep
  • Collecting data for marketing research and producing reports on findings
  • Implement marketing material distribution plan within Stanley Park
  • Updating and distributing contact lists and information
  • Liaising between internal parties, sponsors and the marketing department
  • Participate in the set up and take down of Front-Of-House patron experience areas.
  • Ordering and managing inventory of supplies for FOH operations
  • Other duties, as assigned

 

Minimum Qualifications:

  • Experience with Mac computers an asset
  • Strong knowledge of Microsoft Word and Excel
  • Ability to take initiative, proactively anticipate the needs of production, thrive in a busy team environment and work flexible hours
  • Ability to organize, plan, prioritize, multi-task, and problem solve efficiently
  • Ability to work both independently and collaboratively
  • Excellent writing, editing and proofreading skills
  • Excellent verbal communication skills
  • Well-rounded personality with a strong sense of professionalism, work ethic
  • Passion for the arts
  • Great attention to detail

 

Additional Assets:

  • Experience with WordPress an asset
  • Photo editing skills an asset
  • Graphic Design experience an asset, particularly using Adobe Illustrator

 

Remuneration:

$17.50 – $18.50 per hour

 

Application Opens: March 15th, 2024

Application Deadline:  April 16th, 2024

 

Apply Now

Front of House Manager

Theatre Under the Stars:

Theatre Under the Stars Musical Society (TUTS) is not for profit society with a mandate to entertain families through popular musical theatre shows, while providing a vibrant outlet and training ground to develop amateur performers and technicians both young and old. TUTS achieves this through a unique collaboration between professionals and volunteers working together in administration, performance, production, and venue operations. TUTS values an atmosphere of inclusion and mentorship in order to build strong character and to promote positive values. Presented at Malkin Bowl in Stanley Park, Vancouverites have long considered TUTS a summer cultural tradition with average attendance of approximately 40,000 patrons per year.

 

The 2024 Summer Season at Theatre Under the Stars brings back the tradition of open-air musical theatre with the productions of CATS and School of Rock, running in repertory from July 5th to August 24th.

 

Position Overview:

Reporting to the General Manager, the Front of House Manager is responsible for the smooth operation of the lobby and seating area during the run of the show. The FOH Manager welcomes our patrons and oversees their safety and well-being before, during and immediately after the show. They lead our volunteer customer service team of ushers, baristas, bartenders, and ticket takers ensuring a positive experience for our patrons and volunteers alike. This position will be full time from July 4th until August 24th, with training starting late June.

 

Responsibilities:

  • Delivering superior customer service to our patrons in collaboration with the Box Office Supervisor
  • Effectively managing FOH Volunteers (ushers, ticket takers, greeters, baristas, bartenders, etc)
  • Holding a pre-show meeting with volunteer FOH team to facilitate team spirit and update volunteers on the evening
  • Work with Volunteer Coordinator to enhance and execute TUTS’ volunteer recognition program
  • Instructing volunteers on their duties
  • Monitoring and reporting adequate levels of materials and supplies
  • Ensuring the safety of patrons, volunteers and staff through the proper implementation and enforcement of emergency procedures
  • Liaising with on-site food service contractors regarding integration of operations
  • Preparing FOH nightly report including patron feedback and any incidents occurring throughout the evening
  • Ensuring cleanliness of lobby and seating areas
  • Handing over house to stage manager, keeping to scheduled time
  • Other duties as required

 

Minimum Qualifications:

  • Previous experience in Front of House management as asset and/or theatre production.
  • Excellent communication skills
  • Ability to motivate, delegate and supervise effectively
  • Experience working with volunteers and dynamic personalities
  • Able to use Word and Excel
  • Extremely personable and friendly with excellent common sense and manners
  • Passion for the arts and customer service

 

Additional Assets:

  • Minimum Level 1 OH&S First Aid training an asset
  • Foodsafe Level 1 Certificate
  • Serving It Right Certificate

 

Remuneration:

$18.50 per hour

Apply Now

Site Assistant

Site Assistant 

Theatre Under the Stars:
Theatre Under the Stars Musical Society (TUTS) is not for profit society with a mandate to entertain families through popular musical theatre shows, while providing a vibrant outlet and training ground to develop amateur performers and technicians both young and old. TUTS achieves this through a unique collaboration between professionals and volunteers working together in administration, performance, production, and venue operations. TUTS values an atmosphere of inclusion and mentorship in order to build strong character and to promote positive values. Presented at Malkin Bowl in Stanley Park, Vancouverites have long considered TUTS a summer cultural tradition with average attendance of approximately 40,000 patrons per year.

The 2023 Summer Season at Theatre Under the Stars brings back the tradition of open-air musical theatre with the productions of The Prom and Matilda: The Musical, running in repertory from July 6th to August 26th.

Position Overview:
The Site Assistants will be responsible for the maintenance and upkeep of the TUTS grounds and Malkin Bowl and ensuring the venue is prepared, in a timely manner, for evening performances. The two positions will work opposite each other to cover 7 days per week and will begin July 2nd , or earlier, until the end of August with possibility of shifts in September.

Responsibilities:

  • Relieving security upon arrival and reviewing security report
  • Maintenance of the grounds and Malkin Bowl (garbage, recycling, light cleaning as needed, laundering towels etc.)
  • Audience chair cleaning & maintenance
  • Opening and closing gate at selected times for tourists to view Statue on our grounds
  • Prepping bar, coffee bar, and cushion rental tents as required
  • Opening the Malkin Bowl for summer camps and any other needs pertaining to summer camp prep
  • Receiving supply shipments

Minimum Qualifications:

  • Able to lift a full keg
  • Ability to take initiative if something arises
  • Ability to work independently with little to no supervision
  • Ability to prioritize and multi-task as well as problem solve
  • Excellent communication skills
  • Well-rounded personality with a strong sense of professionalism, work ethic

Remuneration: $18.00 per hour

Application Deadline:  March 31st, 2023

Start Date: June 26th, 2024, or earlier – potential for PT work starting early May and extending through September

Application Opens: March 15th, 2024

Application Deadline:  April 16th, 2024

Apply