2023 AUDITION INFORMATION NOW AVAILABLE! Audition Info

Join Our Team

Spend the Summer in Stanley Park!

Theatre Under the Stars has several seasonal positions available from April – September. Our Operations Team is focussed on providing valuable and fun experiences through mentorship and teamwork. Often, we are funded by Canada Summer Job Grants, but will also have positions that do not fall under that category. Seasonal positions are, generally, posted in February or March.

Current Positions Available:

Box Office Supervisor

Box Office Supervisor

Theatre Under the Stars:
Theatre Under the Stars Musical Society (TUTS) is not for profit society with a mandate to entertain families through popular musical theatre shows, while providing a vibrant outlet and training ground to develop amateur performers and technicians both young and old. TUTS achieves this through a unique collaboration between professionals and volunteers working together in administration, performance, production, and venue operations. TUTS values an atmosphere of inclusion and mentorship in order to build strong character and to promote positive values. Presented at Malkin Bowl in Stanley Park, Vancouverites have long considered TUTS a summer cultural tradition with average attendance of approximately 40,000 patrons per year.

The 2022 Summer Season at Theatre Under the Stars brings back the tradition of open-air musical theatre with the productions of Something Rotten! and We Will Rock You, running in repertory from July 2nd to August 27th.

Position Overview:
The Box Office Supervisor will work closely with the General Manager and Operations Coordinator in order to provide fluid and easy ticketing experience for our patrons and volunteers. This position will start June 6th and continue through the summer until the end of August.

Responsibilities:

  • Providing excellent customer service to theatre patrons with ticketing inquiries on the telephone and via email
  • Supervising and managing on-site Box Office Volunteer team
  • Ensuring positive experience for volunteers working in the box office
  • Encouraging team spirit
  • Booking group ticket sales, following up on phone call and e-mail inquiries from customers
  • Processing company tickets
  • Booking group sales and VIP Experience nights
  • Resolving patron ticketing complaints and concerns and following TUTS policy guidelines
  • Liaising with Etix
  • Coordinate with Marketing Team on ticketing needs for cross promotions and special events.

Minimum Qualifications:

  • Previous Box Office, Front of House, customer service and/or hospitality experience
  • Strong leadership, motivational and delegation skills
  • Excellent customer service skills, friendly attitude
  • Experience working with volunteers and dynamic personalities an asset
  • Able to thrive in a fast paced, team environment
  • Outstanding organizational and written & verbal communication skills
  • Ability to work under pressure and in flexible hours, including evenings
  • Solid computer skills including Microsoft Office & Excel, PC & MAC operating systems

Remuneration: $18.50 per hour

Application Deadline:  April 22nd, 2022

Start Date:  June 6th, 2022

 

Front of House Manager

Front of House Manager

Theatre Under the Stars:
Theatre Under the Stars Musical Society (TUTS) is not for profit society with a mandate to entertain families through popular musical theatre shows, while providing a vibrant outlet and training ground to develop amateur performers and technicians both young and old. TUTS achieves this through a unique collaboration between professionals and volunteers working together in administration, performance, production, and venue operations. TUTS values an atmosphere of inclusion and mentorship in order to build strong character and to promote positive values. Presented at Malkin Bowl in Stanley Park, Vancouverites have long considered TUTS a summer cultural tradition with average attendance of approximately 40,000 patrons per year.

The 2022 Summer Season at Theatre Under the Stars brings back the tradition of open-air musical theatre with the productions of Something Rotten! and We Will Rock You, running in repertory from July 2nd to August 27th.

Position Overview:
Reporting to the General Manager, the Front of House Manager is responsible for the smooth operation of the lobby and seating area during the run of the show. The FOH Manager welcomes our patrons and oversees their safety and well-being before, during and immediately after the show. They lead our volunteer customer service team of ushers, baristas, bartenders, and ticket takers ensuring a positive experience for our patrons and volunteers alike. This position will be full time from July 2nd until August 27th, with training starting late June.

Responsibilities:

  • Delivering superior customer service to our patrons in collaboration with the Box Office Supervisor
  • Effectively managing FOH Volunteers (ushers, ticket takers, greeters, baristas, bartenders, etc)
  • Holding a pre-show meeting with volunteer FOH team to facilitate team spirit and update volunteers on the evening
  • Work with Volunteer Coordinator to enhance and execute TUTS’ volunteer recognition program
  • Instructing volunteers on their duties
  • Monitoring and reporting adequate levels of materials and supplies
  • Ensuring the safety of patrons, volunteers and staff through the proper implementation and enforcement of emergency procedures
  • Liaising with on-site food service contractors regarding integration of operations
  • Preparing FOH nightly report including patron feedback and any incidents occurring throughout the evening
  • Ensuring cleanliness of lobby and seating areas
  • Handing over house to stage manager, keeping to scheduled time
  • Other duties as required

Minimum Qualifications:

  • Previous experience in Front of House management as asset and/or theatre production.
  • Excellent communication skills
  • Ability to motivate, delegate and supervise effectively
  • Experience working with volunteers and dynamic personalities
  • Able to use Word and Excel
  • Extremely personable and friendly with excellent common sense and manners
  • Passion for the arts and customer service

 Additional Assets:

  • Minimum Level 1 OH&S First Aid training an asset
  • Foodsafe Level 1 Certificate
  • Serving It Right Certificate

Remuneration: $17.50 per hour

Application Deadline:  April 22nd, 2022

Start Date:  June 24th, 2022

 

Site Assistants

Site Assistant (2 Positions Available)

Theatre Under the Stars:
Theatre Under the Stars Musical Society (TUTS) is not for profit society with a mandate to entertain families through popular musical theatre shows, while providing a vibrant outlet and training ground to develop amateur performers and technicians both young and old. TUTS achieves this through a unique collaboration between professionals and volunteers working together in administration, performance, production, and venue operations. TUTS values an atmosphere of inclusion and mentorship in order to build strong character and to promote positive values. Presented at Malkin Bowl in Stanley Park, Vancouverites have long considered TUTS a summer cultural tradition with average attendance of approximately 40,000 patrons per year.

The 2022 Summer Season at Theatre Under the Stars brings back the tradition of open-air musical theatre with the productions of Something Rotten! and We Will Rock You, running in repertory from July 2nd to August 27th.

Position Overview:
The Site Assistants will be responsible for the maintenance and upkeep of the TUTS grounds and Malkin Bowl and ensuring the venue is prepared, in a timely manner, for evening performances. The two positions will work opposite each other to cover 7 days per week and will begin July 2rd, or earlier, until the end of August.

Responsibilities:

  • Relieving security upon arrive and reviewing security report
  • Maintenance of the grounds and Malkin Bowl (garbage, recycling, light cleaning as needed, laundering towels etc.)
  • Audience chair cleaning & maintenance
  • Opening and closing gate at selected times for tourists to view Statue on our grounds
  • Prepping bar, coffee bar, and cushion rental tents as required
  • Opening the Malkin Bowl for summer camps and any other needs pertaining to summer camp prep
  • Receiving supply shipments

Minimum Qualifications:

  • Able to lift a full keg
  • Ability to take initiative if something arises
  • Ability to work independently with little to no supervision
  • Ability to prioritize and multi-task as well as problem solve
  • Excellent communication skills
  • Well-rounded personality with a strong sense of professionalism, work ethic

Remuneration: $17.50 per hour

Application Deadline:  April 22nd, 2022

Start Date: June 26th, 2022, or earlier – potential for PT work starting early May and extending through September